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1. Information Collection and Use
While using our Site or engaging with our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Name, Job Title, and Company Name
- Contact Information (Email address, Phone number, Mailing address)
- Billing and Payment Information
- Website URLs and Domain registration details
We use this information to provide and improve our services, process transactions, respond to customer inquiries, and deliver marketing or promotional materials.
Facebook Platform & Messenger Data:
When you interact with our Facebook Pages or Messenger applications (such as MMNet AI Bot), we may receive and process information provided via Meta APIs, including your public profile name, Page-Scoped ID (PSID), and the text of messages you send to us. This information is strictly used to provide automated conversational replies, customer support, and service fulfillment. We do not use this data for unauthorized profiling, cross-site tracking, or third-party marketing.
2. Log Data and Analytics
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
In addition, we use third-party services such as Google Analytics to monitor and analyze our Site’s traffic and user behavior to optimize our web presence and marketing strategies.
3. Cookies and Tracking Technologies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use cookies to collect information, remember your preferences, and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
For users within the EU/EEA and regions governed by modern privacy laws, a Cookie Consent Banner is provided upon your first visit to manage your preferences.
4. Legal Basis for Processing Personal Data
We process your Personal Data under the following legal bases:
- Performance of a Contract: To fulfill our obligations arising from any contracts entered into between you and us (e.g., providing web design, hosting, or domain management).
- Legitimate Interests: For our legitimate business interests, including marketing, improving our services, and securing our website.
- Consent: Where you have given explicit consent for specific processing purposes (e.g., subscribing to newsletters).
5. Data Sharing and Third-Party Providers
We do not sell, trade, or rent your personal information to third parties. We may employ third-party companies and individuals to facilitate our services, perform service-related services, or assist us in analyzing how our services are used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These services may include:
- Cloud infrastructure and hosting providers (e.g., Amazon Web Services, GoDaddy, or internal secure infrastructure).
- Payment gateways and processors for secure billing.
- Marketing and advertising tools (e.g., Google Ads, Meta/Facebook Pixel) to manage online campaigns.
6. Data Security and Breach Notification
The security of your Personal Information is crucial to us. We implement industry-standard technical and organizational security measures to protect your data. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
In the highly unlikely event of a data breach that compromises your personal data, we are committed to notifying the affected users and relevant regulatory authorities within 72 hours of becoming aware of the breach, in compliance with applicable laws.
7. Your Data Protection Rights
Depending on your location (such as the EU under GDPR or Thailand under PDPA), you possess specific rights regarding your personal data. We fully support these rights, which include:
- The Right to Access: You can request copies of your personal data.
- The Right to Rectification: You can request that we correct any information you believe is inaccurate.
- The Right to Erasure (“Right to be Forgotten”): You can request that we erase your personal data under certain conditions.
- The Right to Restrict/Object to Processing: You can object to our processing of your data or request restriction under specific circumstances.
- The Right to Data Portability: You can request that we transfer the data we collected to another organization or directly to you.
If you wish to exercise any of these rights, please contact us via the details provided in Section 9.
7.1. Facebook & Messenger User Data Deletion Instructions
In accordance with Meta Platform Policies, users have the right to request the deletion of their personal data collected via our Facebook App or Messenger interactions. If you wish to delete your data, please follow the steps below:
- Send an email request to our Data Protection team at: [email protected] (or your support email) with the subject line “Facebook Data Deletion Request”.
- Include your Facebook Profile Name or Page-Scoped ID (PSID) in your request.
- Our team will process your request and permanently remove all interaction logs and associated identifiers from our servers within 30 days, followed by a confirmation email.
8. Changes to This Privacy Policy
This Privacy Policy is effective as of June 3, 2026, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team at:
Myanmars Net Software Co., Ltd.
3/1 Myanmar ICT (MICT) Park, Universities Hlaing Campus.
Yangon, Myanmar.
Tel: 01 652250, 01 652323
Email: [email protected]